Plumbing & Heating Advice

Practical tips and guides from our engineers to help you look after the plumbing and heating in your Islington home.

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Frequently Asked Questions

How often should I service my boiler?

At least once a year. This keeps it efficient, safe, and compliant with most warranties.

What do I do if my tap won't stop dripping?

Turn off the water supply and contact us. It could be a worn washer or valve.

Why is my water pressure suddenly low?

This could be due to a leak, a closed valve, or build-up in pipes. We can diagnose it quickly.

Can I unclog a drain without chemicals?

Yes. Try boiling water, a plunger, or a baking soda plus vinegar mix first.

Do you offer emergency call-outs?

Yes, we are available for emergency plumbing across Greater London.

Do you offer ongoing plumbing contracts for letting agencies?

Yes, we provide flexible service agreements tailored to your portfolio.

Can you service multiple properties under one account?

Absolutely. We manage all work and billing under one umbrella.

What's your response time for urgent landlord callouts?

Typically within 2-4 hours in Greater London.

Do you provide compliance certificates after repairs?

Yes, all relevant work includes documentation.

Can you help with boiler checks during tenant changeovers?

Yes, we provide pre-move-in and post-move-out checks.

What qualifies as a plumbing emergency?

Burst pipes, sewage backups, no hot water, or major leaks.

When can I call you about a burst pipe?

We are open Monday to Saturday, 8am to 7pm. If a pipe bursts outside those hours, turn off your stopcock to stop the water and call us as soon as we open.

How fast can someone be on-site during an emergency?

Usually within 1-3 hours, depending on location and call volume.

What should I do if I have no hot water suddenly?

Check your boiler settings. If the issue persists, we can troubleshoot and repair.

Is there a call-out fee for emergency plumbing?

Yes, but it is fully deductible from any repair work carried out.

Need a plumber or gas engineer today?

Speak to our friendly local team for fast, reliable help across Islington and North London.